Microsoft Outlook

This flexible study Outlook course takes you through everything you need to use this popular email system as a work tool, from navigation and views through contacts and appointments, to tasks and folders.

There are six lessons in our Microsoft Outlook course:

Lesson One

• Starting the Outlook 2016 program, 
• The Outlook opening screen, 
• Viewing messages in the inbox, 
• Previewing message attachments, 
• Changing how messages are viewed
• Viewing the calendar,
• Using the folder pane, people and tasks.

Lesson Two

• Creating and formatting messages,
• Personalising messages, 
• Attaching items to a message, 
• Creating and adding signatures, 
• Sending, replying and forwarding messages,
• Saving attachments, search and flagging messages.

Lesson Three

• Viewing and editing an existing contact,
• Creating new contacts, 
• Different views and deleting contacts,
• Sharing and printing contact details,
• Creating a contact group.

Lesson Four

• Using the calendar, 
• Creating, amending and deleting appointments, 
• Meeting requests, 
• Scheduling appointments, meeting and events,
• Planning, searching and cancelling meetings.

Lesson Five

• Creating tasks, 
• Assigning a task, deleting tasks and recurring tasks, 
• Printing and viewing tasks.

Lesson Six

• Creating folders to manage your email messages, 
• Using the rules wizard to manage your email messages,
• Restoring deleted items, permanently deleting items, 
• How Outlook data files work, 
• Importing a contacts file into Outlook data,
• Exporting an Outlook data file

Choose your preferred study style:

Independent

Flexible self-paced online study. Suited to learners who want complete control over their learning and will confidently use the learning resources to achieve their goals.

+ myPitman online learning resources

+ downloadable reference guides

+ participation in our student community and social learning groups

+ validation tests

+ certification 

Campus

Our supported learning approach with a flexible blend of online and centre-based training, plus live Q&A support from our coaching team to help you confidently complete your programme.

+ live Q&A coaching from 8am to 8pm daily

+ access to our local training centres for in-centre study

+ participation in our career coaching programmes

Professional

Benefit from personalised coaching to help you master your learning and contextualise implementation to your organisation and job role.

+ individual coaching sessions

+ complimentary access to content updates and upgrades